Customer Support Specialist providing order processing and customer service while supporting both internal and external customers. Handling inquiries and managing order delivery for a leading water solutions company.
About the role
- Customer Support Specialist handling inquiries in both French and English while collaborating with an international team. Requires relocation to Athens or remote work for residents within Athens.
Responsibilities
- Fournir un service client de haute qualité en français et en anglais via appels, chats et e-mails.
- Gérer les demandes, enregistrer les interactions et assurer la satisfaction du client.
- Collaborer avec une équipe internationale et contribuer à lamélioration continue des processus.
Requirements
- Francophone natif ou niveau courant, avec un niveau danglais minimum B2.
- Excellentes compétences en communication et en résolution de problèmes.
- Sens du service client, attitude positive et professionnelle.
- Capacité à travailler à distance depuis Athènes, ou volonté de sinstaller et travailler sur site si vous venez de létranger.
- Passeport de lUE ou permis de travail valide pour la Grèce.
Benefits
- 14 salaires par an (12 mensuels + 1 à Pâques + 1 partagé entre lété et Noël)
- Assurance santé et vie privée
- Prime de performance (selon le projet)
- 25 jours de congés payés
- Chèque repas de 50 par mois
- Contrat permanent avec de réelles perspectives dévolution
- Soutien à la relocalisation (pour les candidats venant de létranger)
- Pack de relocalisation complet pour les nouveaux arrivants à Athènes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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