Customer Service Representative handling order processing and technical coordination in the printing industry. Collaborating with various departments to ensure smooth operations and excellent customer care.
About the role
- Customer Care Representative providing service to clients via phone, chat, and email for insurance products. Supporting customer inquiries and maintaining accurate records for operational excellence.
Responsibilities
- Provide exemplary customer service over the phone, online chat, or email.
- Document and update customer records based on interactions and customer needs.
- Develop and maintain a knowledge base of the evolving products and services.
- Mail requested documentation.
- Complete daily tasks when not on the phone.
Requirements
- Demonstrated experience in customer service or other related fields.
- Ability to build rapport with clients with an enthusiastic attitude.
- A problem solver with a keen attention to detail.
- A “let’s work together” approach with open communication, excellence in service, integrity, and accountability.
- Ability to build trust by working as a team member, as well as independently, with minimal supervision.
- A positive and professional demeanor.
- Ability to multitask and adapt to changes quickly.
- Excellent written and verbal communication skills.
- Strong computer skills.
Benefits
- 401(k)
- Life
- Medical
- Dental
- Vision
- Discounted Pet Insurance
- Ancillary
- Generous time away
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Service client support role dedicated to enhancing client satisfaction and contributing to product evolution at Evoliz. Handling complex customer inquiries and providing analytical support for product improvement.
Universal Chat Representative providing support for customer inquiries and issues at Global Industrial. Engaging with customers in a chat - based environment to ensure full resolution of their needs.
Process purchase orders and coordinate with internal teams for Global Industrial. Maintain professionalism and attention to detail while managing PO entries.
Customer Service Assistant serving food and beverages at Fort George Barracks, ensuring excellent customer service and maintaining cleanliness in dining areas.
Customer Service Advisor supporting clients by handling inquiries in Clonakilty office. Joining a dedicated team providing excellent customer experiences in a welcoming environment.
Onsite Support Specialist responsible for supporting healthcare staffing operations during work stoppage events. Tasks include housing assignments, travel coordination, and clinician support.
Retail Sales Consultant at Telstra providing exceptional in - store customer journeys and support. Empowering customers through technology solutions in a collaborative environment.
Retail Sales Consultant at Telstra providing exceptional in - store customer service and supporting customers with tailored solutions. Engaging and collaborative role within an iconic Aussie brand.
Customer Support Specialist handling inquiries in both French and English while collaborating with an international team. Requires relocation to Athens or remote work for residents within Athens.