About the role

  • Business Operations Associate supporting daily business operations and administration tasks for EverLine Coatings. Engaging with customers and ensuring efficient operations within a dynamic environment.

Responsibilities

  • Supports daily business operations by assisting with administrative, sales and marketing, compliance and safety, and operations responsibilities
  • Monitor and respond to online inquiries
  • Maintain organized electronic filing systems
  • Ensure proper onboarding with customers, including W9 and COI submissions
  • Pre-screening of candidates, coordinating interviews with Operations Manager and Ownership
  • Preparing and executing new hire paperwork for onboarding new hires
  • Assist with scheduling site visits and customer appointments
  • Track job documentation, photos, and completion records
  • Review operations reports for missing data; retrieve data as needed from operations team
  • Creating mail out list to target customers; sending out mailers
  • Sending follow up emails to target customers
  • Serve as a primary point of contact for customers regarding scheduling, invoicing, and general questions
  • Support sales efforts by tracking leads, proposals, and follow-ups in Hubspot or job management systems
  • Assist with estimations by taking measurements and line striping counts via Google Earth
  • Assist with proposals by preloading information in Proposify
  • Submit proposals to online bidding platforms such as BuildingConnect, PlanHub, and SmartBid
  • Site visits as needed
  • Assist with invoicing, billing, and accounts receivable tracking
  • Work with bookkeeper by answering questions on how to code transactions and providing monthly bank, credit card, and loan statements
  • Support expense tracking for payroll reimbursements
  • Reviewing monthly P&L statements for accuracy and preparing monthly cash flow statements
  • Maintain employee training records
  • Assist with tracking safety documentation, SDS records, and compliance requirements
  • Support preparation of documentation for audits, insurance, or regulatory reviews
  • Ensure compliance is maintained within vendor management systems such as Avetta, VendorSmart, and SAP
  • Order and distribute PPE and uniforms for team members.

Requirements

  • 2+ years of experience in an administrative or customer service role preferred
  • Experience in construction, contracting, or service-based businesses is a plus
  • Proficiency in Microsoft Office (Word, Excel); experience with Google Workspace, QuickBooks, and CRM/job management software such as Hubspot and Airtable preferred
  • Experience with AI tools such as ChatGPT, particularly in an administrative setting
  • Strong organizational, time-management, and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to handle confidential information with professionalism
  • Dependable, self-motivated, and able to work independently.

Benefits

  • Opportunity for fast growth within the organization
  • Full Training provided - Learn new skills in a niche industry
  • Friendly and supportive company culture
  • Work outside in a changing environment

Job title

Business Operations Associate

Job type

Experience level

JuniorMid level

Salary

$20 - $25 per hour

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job