B2B Sales Consultant handling complex EAP product world with a focus on customer relationships in Germany. Active in developing customer contacts and managing ongoing customer support.
About the role
- Sales & Solution Consultant responsible for Cim200, engaging with Sage 200 users and managing customer relationships. Focused on business sales, pre-sales consultancy, and ongoing account management.
Responsibilities
- Act as the first point of contact for all Sage200 & Cim200 sales enquiries
- Qualify inbound leads and manage the full pre-sales lifecycle
- Run discovery sessions to understand customer manufacturing and commercial processes
- Translate requirements into clear solution proposals
- Own and deliver tailored product demonstrations
- Support proposals, pricing discussions, and closing activities
- Deliver high-quality, scenario-based Sage200/Cim200 demonstrations
- Configure demo environments to reflect customer workflows
- Clearly communicate value, ROI, and operational improvements
- Handle functional and technical questions with credibility
- Identify implementation considerations early to ensure accurate scoping
- Work closely with the Sage 200 partner network to support:
- Joint sales opportunities
- Pre-sales consultancy
- Demonstrations and workshops
- Partner Account management
- Act as the Cim200 solution expert for partners
- Help partners position Cim200 effectively with their customers
- Provide guidance on suitability, scope, and best-fit scenarios
- Manage and nurture the existing Cim200 / Sage 200 customer base
- Build trusted relationships with key customer stakeholders
- Identify:
- Upsell and cross-sell opportunities
- Additional module or consultancy requirements
- Act as a commercial escalation point (working alongside support and delivery teams)
- Support customer retention and long-term success
- Feed customer and partner insights back into:
- Product development
- Roadmap planning
- Sales messaging and positioning
- Help refine demo scripts, collateral, and partner materials
- Maintain awareness of market trends and competitive solutions
Requirements
- Experience selling or consulting on manufacturing ERP / MRP solutions
- Strong understanding of manufacturing processes:
- BOMs, routings, works orders
- Stock control and traceability
- Production planning and scheduling
- Proven ability to manage end-to-end sales cycles
- Confident running discovery sessions and product demonstrations
- Comfortable working with partners as well as end customers
- Strong relationship-building and communication skills
- Experience working with Sage 200 and its partner ecosystem (Desirable)
- Experience of Cim200 or Sicon Manfacturing (Desirable)
- Background in manufacturing operations or implementation consulting (Desirable)
- Account management or customer success experience (Desirable)
- Exposure to pricing, proposals, and commercial negotiations (Desirable)
Benefits
- A pivotal role with genuine ownership and influence
- Direct impact on the growth and direction of Cim200
- Close collaboration with product, delivery, and partner teams
- Flexible working arrangements (role dependent)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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