Act as a primary contact for church clients supporting Infoma Kirche software. Analyze inquiries and document in ticketing system while collaborating with the developer team.
About the role
- B2B Sales Consultant handling complex EAP product world with a focus on customer relationships in Germany. Active in developing customer contacts and managing ongoing customer support.
Responsibilities
- You will be responsible as a salesperson for an exciting, complex EAP product suite that requires intensive, close customer contact.
- You will open up new customer segments through active new-customer outreach and drive our product area forward strategically.
- You will enthusiastically develop joint ideas and solutions with your customers — collaboratively evolving our products.
- You will build and maintain stable, long-term customer relationships and actively nurture them.
- You will continuously help shape the processes for customer care, development and acquisition.
- You will use networking and social media strategically for customer outreach.
- You will support the organization and design of customer events.
Requirements
- Ideally a degree in business administration or a commercial vocational qualification
- Professional experience in sales, ideally with complex or technically detailed products
- Passion for building close customer relationships and enjoyment of direct customer contact
- Interest in and sensitivity to work–life balance topics
- Open, proactive and communicative working style
- Sense of responsibility, assertiveness and decisiveness
- Negotiation skills and enjoyment of working with numbers
- Strategic thinking and the courage to try new approaches
- Strong service orientation and flexible time management
- Confident use of MS Office and digital communication tools (e.g. MS Teams, video conferencing)
- Driver’s license and willingness to travel for work
Benefits
- Access to all family service offerings such as childcare and holiday care
- Individual legal advice on personal matters as well as coaching for almost all life situations
- Meaningful work in a family-friendly environment, certified by the audit berufundfamilie®
- Wide range of training through our internal PME Academy
- Sabbatical: a secured period of leave just for you
- Optional benefits such as the Deutschlandticket or a commuting allowance, organic produce box (BioKiste), childcare cost subsidy
- Comprehensive health offerings, e.g. corporate fitness, bike leasing, yoga classes, mental health app (Mindance)
- Free lunch, snacks and drinks
- Private use of your work devices such as an iPhone and MacBook with access to our secure AI platform
- 30% employer contribution to the company pension scheme
- We make time to celebrate (team events, Christmas parties, anniversaries)
- 30 days annual leave plus paid time off for special occasions
- Remuneration and classification according to the company pay scale aligned with TVöD SuE
- Employer loans and a social fund for financial emergencies
- Dog-friendly employer: office dogs are welcome
- Annual allowance for our company apparel collection
- Exclusive discounts at major online retailers and insurance providers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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