Clinical Relations Partner improving patient care quality and experience at Intermountain Health by managing complaints and quality improvement initiatives. Coaching caregivers in service recovery and compliance management.
About the role
- Diversity, Equity and Inclusion Business Partner for Eurostar promoting inclusive culture across teams. Leading DEI initiatives and collaboration in a multicultural environment.
Responsibilities
- Partner across the business to challenge and support teams in embedding principles of inclusion and equity into strategies, operations, and everyday decision-making.
- Lead DEI projects, and act as a subject matter expert across the business in order to further the DEI strategy and embed inclusion principles across Eurostar.
- Manage social impact partnerships and volunteering activity to maximise social value creation.
- Support complex DEI-related employee relations matters across multiple countries, handling sensitive issues with discretion.
- Collaborate with Customer Experience and Accessibility teams to embed inclusion into customer-facing projects.
Requirements
- 5+ years’ experience in DEI, culture or inclusion-focused roles, with the ability to operate independently in a complex, matrixed organisation
- Strong working knowledge of DEI principles, behavioural change and inclusive culture-building, applied at both strategic and operational levels
- Proven experience leading end-to-end DEI or culture programmes, with solid project management capability
- Ability to analyse and interpret people and DEI data to inform decisions, reporting and continuous improvement
- Excellent stakeholder engagement skills, with experience partnering across People, business and customer-facing teams
- Fluency in English and business-level French (highly desirable), enabling effective collaboration across a multilingual, international environment.
Benefits
- Travel benefits that can be used for both work and play including 75% off underground network from Day 1
- Competitive defined benefit pension scheme
- Free Eurostar tickets
- Discounted Eurostar tickets for friends and family
- Ongoing training and development
- Lots of other exclusive deals, discounts and perks
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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