At Eurostar we’re busy making Europe’s most loved travel experience better than ever.Join us and you’ll be part of a dynamic, connected, cosmopolitan team that feels at home in four countries.
Dynamic and ambitious, we’re always on the lookout for new ways to improve what we do.
On the platform, in our depot, in our offices, and on board, we share the same goal – to create an experience for our passengers that’s always truly exceptional.

Eurostar

Browse and apply for open jobs at Eurostar.

affiliate-manager

At Eurostar we’re busy making Europe’s most loved travel experience better than ever.Join us and you’ll be part of a dynamic, connected, cosmopolitan team that feels at home in four countries. Dynamic and ambitious, we’re always on the lookout for new ways to improve what we do. On the platform, in our depot, in our offices, and on board, we share the same goal – to create an experience for our passengers that’s always truly exceptional.

• Partner across the business to challenge and support teams in embedding principles of inclusion and equity into strategies, operations, and everyday decision-making.
• Lead DEI projects, and act as a subject matter expert across the business in order to further the DEI strategy and embed inclusion principles across Eurostar.
• Manage social impact partnerships and volunteering activity to maximise social value creation.
• Support complex DEI-related employee relations matters across multiple countries, handling sensitive issues with discretion.
• Collaborate with Customer Experience and Accessibility teams to embed inclusion into customer-facing projects.

Diversity, Equity and Inclusion Business Partner

Diversity, Equity and Inclusion Business Partner for Eurostar promoting inclusive culture across teams. Leading DEI initiatives and collaboration in a multicultural environment.

salesforce-administrator

**TAKE YOUR CAREER IN A NEW DIRECTION** 

At Eurostar, we’re fuelling the future of rail travel – operating in five countries and sparking new opportunities for travellers. But our trains connect much more than just people and places. They’re helping us build a greener, more inclusive future for everyone. Join us and you’ll be part of a passionate team which always goes the extra mile.  ** **An exciting opportunity awaits you as Salesforce Administrator in our Technology & Process Optimisation team. The Salesforce Administrator is responsible for responsible for the administration of Salesforce.com; this includes system configuration, (maintenance, system enhancements/upgrades, etc.), creation of reports and dashboards, end-user training and data integrations, ensuring data hygiene and integrity. This role collaborates with functional leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment. This individual will also assist the Senior Salesforce Administrator with technical deployments, from sandbox environments into the production environment.

The ideal candidate will have exceptional technical, analytical, and problem-solving skills and be comfortable interacting with all levels of the organisation. We are seeking a self-starter, with a bias towards action, who can recognise and make process improvement recommendations. You will identify new and creative opportunities to leverage Salesforce.com and its database to support additional business processes or functions. You will also be motivated, team oriented and passionate about Salesforce technology.

This permanent position is based in our London Kings Cross office with hybrid working arrangements (expectation to be in the office 3 days per week).

Salesforce Administrator

Salesforce Administrator managing Salesforce platform and user support for Eurostar's Technology & Process Optimisation team. Responsibilities include configuration, data integrations, and collaboration with stakeholders.

administration

At Eurostar, we’re fuelling the future of rail travel – operating in five countries and sparking new opportunities for travellers. But our trains connect much more than just people and places. They’re helping us build a greener, more inclusive future for everyone. Join us and you’ll be part of a passionate team which always goes the extra mile.

As the subject matter expert for Salesforce Marketing Cloud operations, this role oversees the configuration, design, and ongoing support of the platform, ensuring optimal functionality and user experience. It involves managing custom objects, workflows, security settings, and integrations. The position is responsible for maintaining data integrity through its connection with Salesforce Core, deduplication, and clean-up, while also implementing best practices for system maintenance, release management, and agile development cycles. A strong focus is placed on identifying risks, improving processes, and ensuring seamless adoption of new functionalities – including AI automation.

In addition to technical oversight, the role requires strategic stakeholder engagement, particularly with the Contact Centre, Sales and CRM Marketing teams. It includes gathering and translating business requirements into actionable Salesforce solutions, managing internal and external resources, and driving operational reliability across analytics and processes. Collaboration across departments is key to supporting cross-functional initiatives and ensuring consistent, high-quality outcomes in business operations and customer management systems.

A fantastic opportunity to join at an exciting time for international rail, helping shape the future of the company.

This is a permanent role is based at our London office.  

The close date for this role is 28 November 2025. Candidates are encouraged to apply as soon as possible; Eurostar reserves the right to contact candidates before close date and to close the role earlier if suitable candidates are identified.

*Internal reference only: This is Grade D, Travel Services 1 - 3*

Salesforce Marketing Cloud Administrator

Overseeing configuration and support for Salesforce Marketing Cloud at Eurostar. Engaging with stakeholders to drive operational reliability and process improvement.

compliance

• Vous pilotez et structurez les processus de gestion des plans et bilans de formation, de conformité et de gouvernance L&D dans un environnement international en pleine évolution.
• Vous serez garant du respect des obligations légales et syndicales tout en impulsant des pratiques stratégiques et durables pour le développement des compétences.
• Coordination de l’analyse des besoins en formation
• Identifier les besoins en formation en lien avec les parties prenantes RH et métiers.
• Définir des indicateurs de performance et mesurer le ROI des actions de formation.
• Produire des rapports réguliers pour suivre l’efficacité des dispositifs et orienter les futures initiatives.
• Gestion des plans de formation & conformité réglementaire
• Piloter la collecte et la consolidation des plans et bilans de formation.
• Assurer leur conformité aux législations en vigueur (France, Belgique, UK) et leur alignement stratégique.
• Préparer les documents pour les instances représentatives et soutenir les audits.
• Gouvernance des outils & processus L&D
• Piloter la gestion des accès et des données dans Kallidus Learn & Perform.
• Maintenir les guides utilisateurs et accompagner les parties prenantes dans l’adoption des bonnes pratiques.
• Faire le suivi de l’utilisation des politiques internes L&D et proposer des axes d’amélioration.
• Support opérationnel & coordination logistique
• Gérer la logistique des formations et les sessions d’intégration.
• Suivre les formations réglementaires et tenir à jour les registres d’activités.
• Administration de l’offre linguistique
• Superviser les partenariats avec les prestataires linguistiques.
• Mettre en place des évaluations de compétences et réévaluer les offres selon les besoins.
• Communication & promotion de la culture L&D
• Déployer le plan de communication des initiatives L&D.
• Créer et maintenir les catalogues de formation et les contenus internes.
• Développement de l’e-learning
• Définir une stratégie e-learning durable et alignée avec le Leadership Framework.
• Gérer les fournisseurs, créer des contenus innovants et assurer une veille sur les tendances digitales.
• Faciliter l’autonomie des départements dans la conception de leurs modules de formation, en implémentant un prestataire dans le respect de la politique achats de l’entreprise.


Learning and Development Reporting and Compliance Specialist

Learning & Development Reporting and Compliance Specialist driving strategic practices in an international context. Ensuring alignment with regulatory obligations and governance processes for skill development.

Eurostar

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4 jobs found

Diversity, Equity and Inclusion Business Partner

Eurostar

Salesforce Administrator

Eurostar

Salesforce Marketing Cloud Administrator

Eurostar

Learning and Development Reporting and Compliance Specialist

Eurostar