Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive.
With 25 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.

Eptura

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data-engineer

Eptura is a global worktech company that provides a unified, cloud-based workplace operating system to connect people, spaces, and assets. Its SaaS platform combines facility and asset management (EAM/CMMS), space planning, reservations, visitor management, and integrated workplace management (IWMS) with embedded AI capabilities (Eptura AI) to automate maintenance, optimize real estate, and improve employee experience. Eptura serves facility managers, corporate real estate teams, digital workplace leaders, and security teams across enterprise and government customers (including a FedRAMP-authorized offering).

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With 25 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.

• Work with stakeholders to understand data requirements and architect end-to-end ETL solutions.
• Design and maintain data models, including schema design and optimization.
• Develop and automate data pipelines to ensure quality, consistency, and efficiency.
• Lead the architecture and delivery of key modules within data platforms.
• Build and refine complex data models in Power BI, simplifying data structures with dimensions and hierarchies.
• Write clean, scalable code using Python, Scala, and PySpark (must-have skills).
• Test, deploy, and continuously optimize applications and systems.
• Lead, mentor, and develop a high-performing data engineering team, fostering a culture of collaboration, innovation, and continuous improvement while ensuring alignment with business objectives.
• Mentor team members and participate in engineering hackathons to drive innovation.

Data Lead – Data Engineering

Data Lead driving design and optimization of data pipelines at Eptura. Leading a high-performing data engineering team with a focus on scalable solutions.

sales-development-rep

- **Champion Our Solutions:** Lead with a thorough understanding of our products, researching to identify how our solutions meet market needs. 
- **Source New Opportunities:** Proactively seek out new business and growth prospects through direct outreach (phone, social, email) and channels, in collaboration with Account Executives and Sales Management. 
- **React Swiftly:** Rapidly respond to inbound inquiries, qualifying opportunities and engaging potential clients through various mediums (phone, social, email). 
- **Personalize Interactions:** Utilize Salesforce, 6Sense, Sales Navigator, ZoomInfo, and other resources to create meaningful dialogues with prospects. 
- **Qualify Leads:** Identify prospect challenges, articulate Eptura’s value proposition, and suggest appropriate solutions. 
- **Nurture & Re-engage:** Maintain a timely pipeline of interested prospects, converting them into future opportunities. 
- **Handover Excellence:** Set up qualified meetings between prospective customers and Sales Account Executives. 
- **Manage Efficiently:** Maintain Salesforce hygiene, plan your day effectively, and manage open tasks set by your Sales Development Director and Account Executives. 
- **Report Regularly:** Provide weekly, monthly, and quarterly results and trends to the Sales Development Director & wider team. 
- **Build Best Practices:** Contribute to refining the department’s Sales Development Playbook. 


Sales Development Representative

customer-success-manager

• Own a portfolio of accounts: Understand growth drivers, identify opportunities, and manage risks across your book of business.
• Achieve retention targets: Meet and exceed net retention and gross churn goals by quantifying customer business value and demonstrating ROI.
• Build strong stakeholder relationships: Develop long-term partnerships and navigate challenging conversations with confidence.
• Drive post-sale success: Lead onboarding, user adoption, and retention efforts to ensure overall account health.
• Execute customer journey touchpoints: Deliver roadmap reviews and cadence communications, logging all activity in CRM systems.
• Leverage health analytics: Use data to identify expansion opportunities, churn risks, and satisfaction drivers.
• Proactively manage account risks: Collaborate with stakeholders to mitigate risks and maintain customer health.
• Coordinate cross-functional support: Assemble internal teams to deliver recovery plans for distressed accounts.
• Identify usage patterns: Spot trends to improve organizational adoption of company solutions.
• Support renewals: Partner with renewal and account management teams as needed.
• Contribute to customer marketing: Help build a library of success stories, testimonials, and reviews.
• Participate in CS operations projects: Address gaps in the customer journey through strategic initiatives.
• Support enablement initiatives: Provide feedback and assistance to the enablement team.
• Maintain accurate records: Ensure forecasting and data integrity in Salesforce and CS tools.

Strategic Customer Success Manager

Strategic Customer Success Manager managing customer accounts for Eptura, a leader in worktech solutions. Focused on user adoption, customer retention, and driving growth.

full-stack-engineer

• Collaborate on requirements reviews and translate business needs into technical designs
• Design, architect, and lead development of key software modules using .NET technologies
• Write clean, scalable, and maintainable code in C#, ASP.NET, MVC, and Web API
• Conduct code reviews, debug, and refactor existing applications following best practices
• Oversee testing and deployment of applications and ensure live systems are performing optimally
• Develop and maintain comprehensive technical documentation
• Monitor live systems and drive performance optimization strategies
• Contribute to engineering hackathons with fresh ideas and innovative implementations
• Support and mentor junior team members, fostering knowledge sharing and growth

Senior Software Engineer

Join Eptura as a .NET Developer to lead and innovate software solutions. Collaborate with teams on full development lifecycle in a flexible work environment.

support-engineer

• Act as a Subject Matter Expert (SME): Resolve complex configuration, data flow, and performance issues across on-prem and cloud environments,
• Gain and Maintain Deep Technical Knowledge: Develop expertise in system architecture, integrations, and configurations — including LAN-connected devices and Windows-based utility servers.
• Network & Infrastructure Troubleshooting: Analyze packet captures, firewall rules, and port mappings to fix connectivity and deployment gaps.
• Resolve Software and Hardware Configuration Issues: Troubleshoot issues across Windows, Android/iOS platforms, APIs, and backend services.
• Lead Application Support Efforts: Support .NET applications, analyze system logs, and perform root cause analysis using tools like Azure App Insights and SQL queries.
• Collaborate Cross-Functionally: Work closely with Product, Engineering, Cloud Operations, and Customer Success teams to drive resolution and continuous improvement.
• Ensure Documentation & Knowledge Sharing: Create and maintain knowledge base articles, runbooks, and technical training resources.
• Mentor and Guide Support Engineers: Review escalations, coach team members, and coordinate global 24X7 support coverage when required.

Technical Support Lead

Technical Lead at Eptura enhancing customer support processes and driving technical solutions across teams. Overseeing application support efforts and collaborating with cross-functional teams in a hybrid work environment.

Eptura

About the company

Open jobs

17 jobs found

Data Lead – Data Engineering

Eptura

Sales Development Representative

Eptura

Strategic Customer Success Manager

Eptura

Senior Software Engineer

Eptura

Technical Support Lead

Eptura