Hybrid Senior CRM Systems Specialist

Posted last week

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About the role

  • Design, build, and deploy robust, maintainable, and efficient solutions using our full GTM tech stack, including Salesforce, Gong, MCAE, Sales Navigator and other connected systems.
  • Own the end-to-end delivery of user stories, from translating business needs into technical designs to testing, deploying, and monitoring changes in production.
  • Review solution designs and code from other team members, ensuring scalability, reliability, and alignment with architectural standards.
  • Contribute to architecture discussions and guide integration strategies across systems, acting as a subject-matter expert.
  • Handle complex technical issues by troubleshooting, fixing bugs, and ensuring the long-term health and performance of the delivered solutions.
  • Actively participate in the team's agile processes, including peer reviews of declarative configurations to ensure high quality across the platform.
  • Continuously review, retrospect, and adapt, (re)learning and (re)iterating based on new knowledge and experience.
  • Contribute to well-functioning collective ownership and decision-making.

Requirements

  • Strong expertise in Salesforce solution design and automation, with deep understanding of CRM architecture and integrations.
  • Proven experience supporting B2B sales processes with systems and a deep understanding of the associated business logic.
  • Demonstrated experience leading CRM system implementations, from business requirements to final solution design.
  • Ability to take ownership of complex solutions end-to-end, and contribute to integration architecture across systems.
  • Senior-level consultative skills, including the ability to guide architecture discussions, lead requirement intake sessions, and provide technical mentorship to the team.
  • Experience driving larger-scale or complex projects, with the ability to work independently with ambiguous or evolving requirements.

Benefits

  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
  • Health insurance program
  • Wellness programs

Job title

Senior CRM Systems Specialist

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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