About the role

  • Entry-level Patient Access Specialist performing admitting duties for patients at hospitals in Green Bay, WI. Responsible for collecting patient information, insurance details, and compliance checks while ensuring excellent customer service.

Responsibilities

  • Performing admitting duties for all patients admitted for services at the hospital
  • Assigning accurate MRNs
  • Completing medical necessity / compliance checks
  • Providing proper patient instructions
  • Collecting insurance information
  • Receiving, and processing physician orders
  • Utilizing an overlay tool while providing excellent customer service
  • Operating telephone switchboard to relay calls
  • Adhering to policies and providing excellent customer service in interactions
  • Ensuring accounts are corrected using quality auditing and reporting systems
  • Conducting audits of accounts and assuring forms are completed accurately and timely
  • Pre-registering patient accounts prior to patient visits

Requirements

  • 1+ years of customer service experience
  • High School Diploma/GED
  • Required Certifications: CRCR Required within 9 months of hire (Company Paid)

Benefits

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

Job title

Patient Access Specialist

Job type

Experience level

Junior

Salary

$17 - $18 per hour

Degree requirement

High School Diploma

Location requirements

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