Specialist in Customer Service and Foreign Trade at BASF. Responsible for CRM strategy and managing import/export operations for customer satisfaction.
About the role
- Customer Care Engineer providing technical solutions for customers and managing sales inquiries. Collaborating with teams to ensure customer satisfaction and product alignment.
Responsibilities
- Independently handle customers' technical sales inquiries
- Qualify all inquiries
- Ensure all proposals meet the customer's application and operational requirements
- Work closely with individuals across the organization
- Enhance opportunities to expand scope within Measurement Solutions
- Occasional customer visits to build and maintain relationships
Requirements
- Technical education (vocational training, apprenticeship, or equivalent)
- Several years of relevant experience in a technical role
- Proficiency in MS Office 365
- German and English language skills
Benefits
- Competitive compensation packages and comprehensive healthcare
- Flexible work-from-home policies
- Equal opportunities for growth and development
- Opportunity to participate in global employee resource groups and volunteer programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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