Hybrid Customer Care Engineer

Posted 2 months ago

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About the role

  • Customer Care Engineer providing technical solutions for customers and managing sales inquiries. Collaborating with teams to ensure customer satisfaction and product alignment.

Responsibilities

  • Independently handle customers' technical sales inquiries
  • Qualify all inquiries
  • Ensure all proposals meet the customer's application and operational requirements
  • Work closely with individuals across the organization
  • Enhance opportunities to expand scope within Measurement Solutions
  • Occasional customer visits to build and maintain relationships

Requirements

  • Technical education (vocational training, apprenticeship, or equivalent)
  • Several years of relevant experience in a technical role
  • Proficiency in MS Office 365
  • German and English language skills

Benefits

  • Competitive compensation packages and comprehensive healthcare
  • Flexible work-from-home policies
  • Equal opportunities for growth and development
  • Opportunity to participate in global employee resource groups and volunteer programs

Job title

Customer Care Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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