Customer Support Engineer providing technical support for Agora's real - time engagement solutions. Engaging with developer communities and guiding on integration best practices.
About the role
- Executive Demand Planner at BASF managing supply chain for Enhanced Oil Recovery. Leading order management, supply planning, and continuous improvement initiatives in logistics.
Responsibilities
- To service the customers of the assigned Business Unit and order management
- Driving Demand Planning and Service Excellence
- Proactive Customer Orientation
- Communication Effectiveness
- Continuous Improvement
- Lead the complete supply planning and customer service for Enhanced Oil recovery (EOR) SBU
- Perform sales and delivery order management according to SOP
- Monitor orders and communicate to customer & sales team on order status
- Conduct Monthly S&OP meetings & provide key inputs to management
- Prepare reports and presentations to communicate supply chain performance and improvement initiatives to stakeholders
Requirements
- Bachelor’s degree in Commerce, Supply Chain or Logistics Mgt.
- Min 7 years relevant experience in Logistics or Supply Chain function
- MS Office (Power BI, Excel & Power Point)
- Proficiency in supply chain management software and tools (e.g., ERP systems, SAP R3, APO DP, SNP)
- Strong analytical and problem-solving skills
- Excellent organizational and time management abilities
- Effective communication and interpersonal skills
- Knowledge of industry best practices, regulations, and compliance standards
- Ability to adapt to changing business needs
- Professional certifications such as Certified Supply Chain Professional (CSCP) or APICS certification are a plus
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development
- Opportunities for progression
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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