Customer Service Associate Representative answering patient inquiries and helping with pharmacy benefits at Accredo. Ensuring a high level of care and empathy in service, based in Honolulu, HI.
About the role
- Customer Service Representative handling inquiries and providing solutions for gut health startup. Engaging with customers via multiple channels and improving processes in customer success.
Responsibilities
- Assist our customers by phone, email, chat, and other channels with their questions and concerns
- Provide tailored solutions and maintain an empathetic, attentive approach
- Improve our processes and guidelines
- Analyze the needs and problems of our target audience
- Engage with our community on Instagram
- Coordinate and communicate with partners, content creators, affiliates, and more
- Your insights across different company areas and varied responsibilities will give both you and the team the opportunity to further develop your strengths and interests
Requirements
- Native-level German
- Affinity for gut health
- Relevant professional experience
- Work experience in the healthcare sector and/or in a startup is a plus
- Available for at least 30 hours per week
- Ideally: expertise in digestive disorders, nutrition, health, medicine, dietary supplements, etc.
- High level of commitment, willingness to go the extra mile, and results-oriented work style
- Motivated to contribute your own ideas and implement them independently
Benefits
- Strong purpose: We solve real problems (gut issues) and have already demonstrably helped many customers
- Rapid development opportunities and a steep learning curve
- Flat hierarchies and fast decision-making
- Weekly feedback and coaching
- Positive atmosphere and motivated colleagues
- Team events
- Dog-friendly office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Rehabilitation Technician providing client intake and support for blind individuals at the Division of Blind Services in Orlando, Florida. Responsible for case management and eligibility assessment.
Customer Service Representative managing sea freight export operations for L.I.T. in Bremen. Ensuring smooth processing of shipments and customer consultations while collaborating with transport carriers.
Customer Service role at L.I.T. handling international imports, especially in sea freight logistics. Involves communication with customers and documentation management.
Customer Service role focusing on handling import sea freight tasks at a logistics provider. Responsibilities include client consultation and booking management for international shipping.
Sachbearbeiter/in Kundenservice und Lagerlogistik verbindet kundenorientierte Kommunikation mit operativen Lagerprozessen in einem globalen Logistikdienstleister. Bietet Unterstützung in der Koordination von Kundenaufträgen und Materialflüssen.
Manage a team of Customer Service Representatives at interactive investor. Driving quality service and team performance in a regulated contact centre environment.
Customer Services Representative at interactive investor, helping clients with investment account queries in a hybrid work setting. Focused on building relationships and providing excellent customer service.
Product Support Specialist for Orica's GeoExplorer software and geotechnical monitoring equipment. Providing technical support and assisting with complex geotechnical projects.
Customer service representative assisting Erste Bank & Sparkassen with transaction inquiries. Responsible for scheduling appointments and supporting customers via multiple channels.