Customer Service Representative delivering support and service for Dormer Pramet, a tool manufacturer. Engaging with customers via multiple channels and ensuring positive interactions.
About the role
- Senior Customer Service Executive providing customer service across various platforms for HKT. Engage with customers through telephone, emails, and live chat maintaining professionalism.
Responsibilities
- Maintain a positive, empathetic and professional attitude toward customers at all times
- Handle customers’ enquiries via telephone and emails
- No sales is required
- Perform shift duties including weekends and public holidays
Requirements
- Diploma or above
- 1 years’ work experience in customer service sector
- Work experience in banking or financial institutions field will be an advantage
- Good interpersonal and communication skills
- Good command of spoken and written Cantonese, English and Mandarin
- English and Chinese word processing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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