Senior Account Manager at Docebo managing and expanding Enterprise accounts to achieve client learning goals. Developing growth plans and collaborating with Customer Success Managers for client satisfaction.
About the role
- Key Account Manager collaborating with OEM clients, driving business strategies, and overseeing account management for KÖNIG METALL in Gaggenau. Engaging with cross-functional teams for operational success.
Responsibilities
- Collaborate with executive management to define long-term company goals and coordinate with OEM customers
- Represent the company to customers, partners and suppliers — both domestically and internationally
- Build and maintain a network within OEMs to gather information on new programs and product developments
- Promote customer relationship management through regular on-site meetings
- Actively lead the quotation process for program acquisition and contract amendments for all responsible programs
- Prepare and implement new business strategies and/or strategies to win orders for regional and global programs
- Responsible for the accuracy of data used in sales forecasts
- Monitor and report on competitive market conditions, including pricing, market presence, technology, quality, etc.
Requirements
- Degree in business administration, economics, engineering or a related technical field
- Several years' experience working with major OEMs in the automotive and commercial vehicle industry
- Experience in program management within an OEM environment
- Comprehensive industry knowledge of customers and competitors
- Understanding of advanced product quality planning processes (e.g., APQP)
- Strong understanding of cost structures and cost drivers
- Strong negotiation skills and a high level of responsibility
- Excellent written and spoken English
- Proficiency with MS Office applications and ERP systems
Benefits
- Company pension plan
- Remote/mobile working possible
- Various perks such as gym memberships, vaccination campaigns, childcare cost subsidies, free parking, direct rail connection, cafeteria, company sports events, bike-leasing (Job-Bike), water dispensers, fresh fruit for employees, etc.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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