Customer Support Engineer delivering post - sales support and technical assistance for fintech customers. Collaborating with cross - functional teams to enhance customer success and product feedback.
About the role
- Technical Support Assistant at Elgin providing IT support through various channels. Engaging in problem resolution for technical queries related to automation software and equipment.
Responsibilities
- Provide technical support to service centers
- Provide technical support via WhatsApp, email and phone
- Answer a wide range of technical questions related to our equipment and automation applications/software.
Requirements
- Higher education completed or in progress in areas related to Information Technology or electro-electronics
- Intermediate knowledge of Microsoft Office
- Intermediate knowledge of Microsoft Windows
Benefits
- Meal allowance
- Transportation allowance
- Health insurance for you and your dependents
- Dental insurance for you and your dependents (optional)
- Life insurance
- Total Pass for you and your dependents
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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