Hybrid Loan Support Analyst

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About the role

  • Loan Support Analyst executing varied transactions in PNC's Commercial Lending Operations. Ensuring compliance and customer satisfaction through excellent service and transaction management.

Responsibilities

  • Executes varied transactions/processes utilizing standard procedures
  • May have specific responsibility for one or multiple specialized products or functional areas
  • Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures
  • Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions
  • Identifies and may resolve exceptions; escalates appropriately
  • May interact with customers and have assigned accounts or portfolio
  • Ensures the appropriate materials and documentation are available to complete transactions
  • Completes research and provides feedback on workflow and work received
  • Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures

Requirements

  • analytical thinking
  • capital management
  • compliance requirements
  • documentations
  • due diligence
  • loan documentation
  • regulatory compliance
  • risk mitigation strategies
  • accuracy and attention to detail
  • decision making and critical thinking
  • effective communications
  • flexibility and adaptability
  • managing multiple priorities
  • operational functions
  • problem management process
  • experience with large, complex and sensitive assigned accounts or portfolio
  • 3+ years experience
  • Associates or equivalent degree or a comparable combination of education, job specific certification(s), and experience

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • paid time off, including maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; between 15 to 25 vacation days

Job title

Loan Support Analyst

Job type

Experience level

Mid levelSenior

Salary

$34,000 - $62,675 per year

Degree requirement

Associate's Degree

Location requirements

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