Loan Support Analyst executing varied transactions in PNC's Commercial Lending Operations. Ensuring compliance and customer satisfaction through excellent service and transaction management.
Responsibilities
Executes varied transactions/processes utilizing standard procedures
May have specific responsibility for one or multiple specialized products or functional areas
Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures
Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions
Identifies and may resolve exceptions; escalates appropriately
May interact with customers and have assigned accounts or portfolio
Ensures the appropriate materials and documentation are available to complete transactions
Completes research and provides feedback on workflow and work received
Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures
Requirements
analytical thinking
capital management
compliance requirements
documentations
due diligence
loan documentation
regulatory compliance
risk mitigation strategies
accuracy and attention to detail
decision making and critical thinking
effective communications
flexibility and adaptability
managing multiple priorities
operational functions
problem management process
experience with large, complex and sensitive assigned accounts or portfolio
3+ years experience
Associates or equivalent degree or a comparable combination of education, job specific certification(s), and experience
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
paid time off, including maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; between 15 to 25 vacation days
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