Staff VP CX Solutions at Elevance Health overseeing enterprise-level strategic initiatives and managing revenue cycle operations. Requires strong leadership and healthcare industry experience.
Responsibilities
Responsible for defining the value stream strategy to redesign and implement end to end stakeholder journeys
Lead Enterprise-Level Strategic Initiatives Across HBO
Drive the strategy and execution of key initiatives within Health Benefits Operations (HBO), ensuring alignment with enterprise priorities and market growth goals
Evaluate niche, emerging, and tech-forward partners (AI, RPA, EDI, integrity, analytics, platform innovators)
Oversee Platform Migrations Within Key Subsidiaries
Embed claim-quality expectations into provider contracts and enablement programs
Requirements
Requires a BA/BS and a minimum of 10 years of experience managing large scale projects in a complex business and systems environment, including minimum 5 years of management experience
Approximately 10–15 years of progressive leadership experience, preferably within healthcare operations, strategy development, and enterprise-level transformations
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