About the role

  • Staff VP CX Solutions at Elevance Health overseeing enterprise-level strategic initiatives and managing revenue cycle operations. Requires strong leadership and healthcare industry experience.

Responsibilities

  • Responsible for defining the value stream strategy to redesign and implement end to end stakeholder journeys
  • Lead Enterprise-Level Strategic Initiatives Across HBO
  • Drive the strategy and execution of key initiatives within Health Benefits Operations (HBO), ensuring alignment with enterprise priorities and market growth goals
  • Evaluate niche, emerging, and tech-forward partners (AI, RPA, EDI, integrity, analytics, platform innovators)
  • Oversee Platform Migrations Within Key Subsidiaries
  • Embed claim-quality expectations into provider contracts and enablement programs

Requirements

  • Requires a BA/BS and a minimum of 10 years of experience managing large scale projects in a complex business and systems environment, including minimum 5 years of management experience
  • Approximately 10–15 years of progressive leadership experience, preferably within healthcare operations, strategy development, and enterprise-level transformations
  • Master’s degree preferred

Benefits

  • a comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution

Job title

Staff VP, CX Solutions

Job type

Experience level

Lead

Salary

$187,520 - $337,536 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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