Senior Vice President overseeing private banking client relationships at BNY. Focusing on revenue growth, retention, and strategic client objectives.
Responsibilities
Independently develop and implement the strategic plan for managing and growing client banking relationships with a focus on revenue growth and retention.
Serve in a consultative role to clients, advising on the best way to achieve short- and long-term strategic objectives and acting as the client’s advocate and escalation point for satisfaction.
Collaborate with Line of Business colleagues to develop and broaden client relationships and contribute to the development of team/unit metrics, dashboards, and roadmaps.
Prospect new clients in similar industries or segments, conduct service review meetings, and ensure client onboarding and risk management activities are conducted and captured.
Conduct frequent and regular check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.
Continually evaluate client needs and ensure sustained client engagement. Develop, track and report on relationship strategy/results for assigned client portfolio.
Work with other relationship managers and/or marshal firm-wide resources (marketing, legal, compliance, etc.) to ensure client needs are being addressed.
Requirements
Bachelor’s degree or the equivalent combination of education and experience is required; advanced/graduate degree preferred.
Successful completion of a formal credit training program or equivalent work experience required.
7-10 years of relevant work experience preferred, including financial services experience with a particular client type or banking product and understanding of credit policies and underwriting procedures.
Prior experience in Relationship Management, Client Services, or Account Management required.
Applicable local/regional licenses (e.g., Series 7 and 63 licenses) or certifications as required by the business achieved in the first 12 months employment.
Client Advisor managing relationships with high net worth clients at UOB. Responsible for customer acquisition, portfolio management, and revenue generation strategies.
VP of Revenue overseeing revenue growth and go - to - market strategy for Bloq.it's smart locker solutions. Collaborating across teams in a fast - paced, innovative environment to drive scalable growth.
Regional Vice President overseeing a portfolio of hospitality properties in the United States. Strategic role driving operational efficiency and guest satisfaction with a focus on financial oversight.
Regional Vice President overseeing hospitality properties within the Northeast region of the United States. Leading strategic planning, operations management, and financial oversight for guest satisfaction and profitability.
Vice President of Operations leading service delivery organization at TeamLogicIT, a Managed Service Provider. Responsible for operational excellence, accountability, and scalable processes.
Vice President, Client Insights at Circana driving client growth through analytical solutions. Leading a high - performance team in delivering data - driven insights and strategic advantage for clients.
Senior Vice President, Care Excellence overseeing system - wide initiatives for quality, safety, and patient experience in healthcare. Leading teams to achieve high standards and accreditation in care delivery.
Senior Vice President overseeing technology strategy and operations for Carle Health. Leading clinical technology investments and innovations in a multi - hospital health system.
Client Success Manager in Aladdin Client Experience team overseeing service delivery and client inquiries. Collaborating with teams to solve complex problems for enhanced user experience.