Hybrid Benefits Analyst

at NTT Global Data Centers

• Job title: Benefits Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hemel Hempstead, United Kingdom

About the role

• Benefits Analyst at NTT Global Data Centers designing, analyzing, and managing benefit programs to enhance employee experience. Collaborates with vendors and internal teams to optimize program performance.

Responsibilities

• Manage and oversee employee benefits programs across the countries in Europe, ensuring alignment with company objectives, competitiveness, and cost-effectiveness.
• Evaluate and benchmark existing benefits offerings to maintain market competitiveness and support talent attraction and retention.
• Ensure all programs comply with statutory and regulatory requirements in each country of operation.
• Partner with internal stakeholders to align benefits strategy with overall HR and business goals.
• Administer employee benefits, including enrollments, changes, and terminations, within HRIS systems with accuracy and efficiency.
• To identify trends, risks, and opportunities for improvement.
• Coordinate renewals and implementations to ensure seamless program transitions.
• Collaborate with insurance carriers, brokers, and third-party vendors to negotiate rates, renewals, and plan enhancements.
• Manage vendor relationships to ensure service quality, performance, and adherence to contractual agreements.
• Act as a knowledgeable advisor to employees, providing guidance and support on benefits-related inquiries.
• Develop and deliver engaging benefits communication materials, presentations, and education sessions to enhance employee understanding and engagement.
• Analyze benefits data, utilization reports, and employee feedback to identify opportunities for program optimization.
• Recommend and implement process improvements to increase efficiency, accuracy, and employee satisfaction.
• Advise HR, leadership, and employees on benefits program interpretation, policies, and practices.

Requirements

• Bachelor's Degree or equivalent in Human Resources, Business Administration, or a related field or qualified by experience
• Strong understanding of European benefits regulations and compliance requirements across multiple countries.
• Working knowledge of core employee benefits programs, including healthcare, life assurance, disability, pension, and wellness plans.
• Familiarity with local employment legislation and EU directives related to employee benefits and social security.
• Professional, solution-oriented, and able to manage multiple priorities effectively in a fast-paced environment.
• Strong interpersonal skills with the ability to work collaboratively in a cross-functional, multicultural team.
• Moderate knowledge of benefits practices, regulatory requirements, and emerging trends.
• Proven experience managing vendor relationships and negotiating contracts.
• Excellent analytical skills with the ability to interpret benefits data and market insights.
• Strong communication, influencing, and stakeholder management skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experienced in HRIS or benefits administration systems.

Benefits

• An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative
• Flexible working time models and mobile working (depending on your role)
• Allowance for the use of public transport and job bikes
• Allowance for the use of health and wellness
• Individual training and development opportunities
• Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme, lunch allowance, company events, etc.