As a Product Mapping Analyst, you will ensure accurate assignment of retail products to internal categories. Collaborate with teams to support product classification systems and meet customer requirements.
About the role
- Business Transformation Analyst optimizing workflows for SpryPoint, a cloud-native provider transforming utility operations. Focused on data-driven insights, process analysis, and stakeholder collaboration.
Responsibilities
- Evaluate end-to-end business processes to identify inefficiencies and improvement opportunities.
- Translate complex data into clear, actionable insights.
- Lead working sessions and process labs to redesign workflows and align stakeholders.
- Build and maintain a scalable knowledge base that supports operational excellence.
Requirements
- 3+ years of experience in business transformation, operations, management consulting, or change management roles.
- Strong analytical skills with experience conducting root cause analysis (RCA) and leading structured process improvement initiatives.
- Proven ability to facilitate workshops and guide cross-functional problem-solving discussions.
- Knowledge of change management principles and supporting organizational adoption.
- Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
- Experience documenting processes and building structured knowledge repositories (Confluence or similar tools).
- Experience leveraging AI tools for data analysis, process insights, or knowledge management.
Benefits
- Comprehensive compensation package that grows with you
- Health, dental, vision, and life insurance from day one
- Generous PTO, Summer Friday half-days, and unlimited sick days
- RRSP (Canada) and 401k (US) matching programs
- $2,500 annual development fund, tuition assistance, and Book Bounty program
- Annual company events and team offsites that bring us together
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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