Hybrid Strategic Account Director – NICU

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About the role

  • Strategic Account Director driving growth in the NICU market at GeneDx. Collaborating with hospital teams to enhance genomic testing adoption for critically ill newborns.

Responsibilities

  • Drive territory growth by prospecting, developing, and closing new business while expanding relationships with hospital-based NICU teams.
  • Serve as the primary account contact for neonatologists, hospitalists, head nurse and clinical staff within the NICU.
  • Deliver tailored, consultative sales presentations to communicate the value of rapid genomic testing for critically ill newborns.
  • Collaborate with the relevant Directors of Health Systems to engage hospital leadership where needed to drive optimal utilization of rapid genome sequencing.
  • Coordinate with any relevant sales channels representatives where needed to garner access and advocacy for NICU sequencing.
  • Coordinate and execute both in-person and virtual hospital engagements.
  • Collaborate with cross-functional teams to ensure smooth onboarding, test ordering, and timely result delivery.
  • Lead educational initiatives for NICU teams, including hospital presentations, conferences, and clinical meetings.
  • Stay current on NICU workflows, clinical guidelines, product offerings, and competitive landscape.
  • Effectively pull metrics and case studies for NICU clients to continuously monitor utilization and impact to reinforce the use case of rWGS.
  • Maintain high field presence and relationship with clients.
  • Meet or exceed assigned sales targets, KPIs, and activity metrics.
  • Document opportunities, interactions, and updates in CRM, maintaining a robust clinician development pipeline.
  • Actively embody and encourage GeneDx cultural principles.
  • Demonstrate accountability, strong work ethic, and team-first mentality.

Requirements

  • Bachelor’s degree required.
  • 5 - 7 years in healthcare or hospital-based sales, preferably NICU or genetics-focused.
  • Strong technical aptitude and ability to manage multiple offerings and clinical opportunities.
  • Must have a valid driver’s license.
  • Able to work independently and manage time and territory effectively.
  • Proficient in Microsoft Office.

Benefits

  • Paid Time Off (PTO)
  • Health, Dental, Vision and Life insurance
  • 401k Retirement Savings Plan
  • Employee Discounts
  • Voluntary benefits

Job title

Strategic Account Director – NICU

Job type

Experience level

Lead

Salary

$170,000 - $190,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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