About the role

  • Engage in practical customer service roles while pursuing a dual study program in Business Administration with dwpbank in Düsseldorf. Gain valuable experience and insights into the financial industry.

Responsibilities

  • Embrace customer contact: serve as the first point of contact and a friendly face for customers.
  • Ensure service quality: handle inquiries and optimize processes.
  • Document procedures: use IT systems to record and document transactions and workflows.
  • Contribute ideas: actively participate in digitalization projects.
  • Network: be part of the junior talent community.
  • Theory & practice: dual study program at FOM University of Applied Sciences.

Requirements

  • Successfully completed (Fach-)Abitur (German high-school/university-entrance qualification).
  • Initial experience in customer contact is an advantage but not required.
  • Fluent German language skills (C1).

Benefits

  • All tuition fees covered.
  • 100% of the training salary for a 4-day workweek.
  • 24 days of paid vacation per year.
  • 6 days off per year for exam preparation.
  • Free meals in the canteen.
  • Free Deutschlandticket (Germany-wide public transport pass).
  • Flexible working hours and home-office/remote work options.

Job title

Dual Study Program in Business Administration

Job type

Experience level

Mid levelSenior

Salary

€1,400 - €1,640 per month

Degree requirement

High School Diploma

Location requirements

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