Account Manager working in the technology and cybersecurity sector handling strategic accounts in Brazil. Engaging in consultative sales and expanding client opportunities in Santa Catarina.
About the role
- Strategic Account Manager at DS Smith managing key customers in sustainable packaging industry. Developing relationships, ensuring client satisfaction, and identifying new business opportunities across multiple accounts.
Responsibilities
- Developing and sustaining solid relationships with key customers.
- Acting as the main point of contact between key clients and internal teams.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to meet key client needs.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
Requirements
- Bachelor's degree in business administration, Finance, Sales, or a related field.
- Proven experience in strategic account management - minimum 2 years.
- Measurable client portfolio.
- Proficient in all Microsoft Office applications.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
- Business, finance, and project management knowledge.
- Economics and marketing knowledge.
- English skills - B1/B2.
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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