Sales Operations Manager ensuring efficient operations in a global IoT platform business from Japan. Leading improvements and managing sales operations for inbound inquiries and partner support.
About the role
- Sales Operations Specialist at Dotdigital optimizing HubSpot and enhancing sales processes across global teams. Join a dynamic team focused on data-driven insights and efficiency improvements.
Responsibilities
- Design onboarding and training experiences people actually enjoy (seriously)
- Create crystal-clear documentation that turns “Where’s the manual?” into “That’s SO helpful!”
- Be the friendly face of CRM and CPQ support—coach, troubleshoot, and champion best practices
- Spot bottlenecks like a hawk and crush inefficiency like a boss
- Partner with teams across time zones to build workflows that just work
- Keep data clean, structured, and ready for action
- Optimize HubSpot like a pro—automations, custom fields, reporting… the whole shebang
- Drive adoption, track usage, and continuously improve the CRM experience
- Turn messy data into meaningful insights that drive strategy
- Build dashboards that actually get used
- Help leadership make confident, data-driven decisions by identifying and surfacing trends
Requirements
- 3+ years in Sales Operations (extra kudos if it’s in SaaS)
- HubSpot power user
- Strong grasp of sales processes and enablement strategies
- Experience with CPQ/quote building
- Spotting the story behind the stats and turning trends into action — you'll be the insights whisperer for our Sales Directors and leadership team
- Excellent communicator, trainer, and documenter
- Skilled stakeholder manager with the ability to gather requirements and align priorities
- Proactive, solutions-oriented, and always asking “how can we make this better?”
Benefits
- Autonomy
- Flexibility
- People-first culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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