IT - Fachadministrator managing administration and development of specialized healthcare software systems. Collaborating with key users and supporting IT projects in a social services environment.
About the role
- Program Administrator managing Aging Alone Together workshops to support older adults at DOROT. Fostering community connections while ensuring operational excellence in program delivery.
Responsibilities
- Administer the Aging Alone Together workshop series and related educational and community offerings, taking the lead for logistics, scheduling, and client communication
- Manage internal program series calendar
- Assist with set-up and execution of in-person and online workshops
- Coordinate inventory and distribution of workbooks, resources guides, and other participant materials
- Prepare slide presentations and support materials for staff and volunteers
- Collect and enter participation and partner data using DOROT’s online database (Salesforce platform)
- Provide administrative support for Facilitator Trainings and Alumni Groups
- Field and respond to constituent inquiries and program feedback leading up to, during, and following the workshop series
- Communicate clearly and positively in writing with older adults and volunteers through pre- and post-program emails
- Manage AAT voicemail and email account
Requirements
- A minimum of 1 year of related experience in program administration, social services, nonprofit management, or other related field
- Strong organizational, administrative, and customer service skills
- Skilled communicator, including active listening and an empathetic and warm, conversational style
- Demonstrated ability to proactively solve problems and to work independently and as a collaborative team member
- Proficient in use of Zoom and MS Office Suite (Word, Excel, and PowerPoint); Salesforce experience is a plus
- Affinity for working with older adults and interest in topics related to aging well and solo aging
- Availability to work occasional evening hours and up to four (4) Sundays per year for programs and/or events including, but not limited to, Package Delivery
Benefits
- 20 days of vacation per year
- 10 paid Federal holidays
- Up to 13 paid Jewish holidays
- Early office closures on Fridays
- Fully paid Parental Leave
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