Telesales professional for customer acquisition in the DACH region. Generating and processing leads from Mainz or home office at Intervideo Filmproduktion GmbH.
About the role
- Sales Effectiveness Lead partnering with UK Sales Leadership Team to drive performance at Domestic & General. Focused on continuous improvement and strategic performance initiatives in a regulated environment.
Responsibilities
- Lead the development and execution of a strategic performance improvement plan for UK Sales, ensuring alignment across all KPIs and KRIs to drive sustainable commercial growth.
- Influence and collaborate with senior stakeholders to deliver the plan, balancing competing priorities and resource constraints while safeguarding the experience and effectiveness for front-line colleagues.
- Ensure effective management of regulatory obligations by embedding robust governance, risk management, and control frameworks within UK Sales operations.
- Act as the senior UK Sales voice in cross-functional forums (e.g. Tribes), shaping business-wide decisions and ensuring sales priorities are fully represented and integrated.
- Partner with Commercial Insights, Group MI, and Ops Performance to ensure accurate, timely, and actionable reporting of UK Sales performance, enabling data-driven decision-making.
- Oversee performance monitoring across all KPIs and KRIs, ensuring early identification of risks and leading the implementation of corrective actions to maintain delivery against strategic objectives.
Requirements
- Deep expertise in sales operations within a regulated environment.
- Experience working with outsource partners.
- Strong commercial acumen and external market awareness.
- Ability to apply best practice in selling while maintaining compliance.
- Excellent analytical skills and ability to turn data into actionable insights.
- Skilled in drafting governance papers and delivering high-impact presentations.
- Proficiency in PowerPoint and strategic storytelling for senior stakeholders.
Benefits
- Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
- Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards.
- Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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