Digital Communications Coordinator collaborating with internal teams on digital marketing initiatives. Responsible for website publishing, email marketing, and social media management.
Responsibilities
Edit/update and publish webpages on the firm website and microsites using the content management system.
Build and publish new webpages using established templates and components within the content management system.
Make basic enhancements to help fine tune search relevance on the website using Coveo.
Generate email marketing lists using the Firm CRM system following best practices and standards.
Build and disseminate external email campaigns using the Firm’s email marketing platform following best practices and standards.
Construct and publish social media posts natively or by using the Firm’s social media marketing platform following best practices and standards.
Publish firm content within our employee advocacy tool.
Resize or crop digital images using image editing application
Provide ‘virtual event’ support as required.
Perform QA on all new or updated web pages, email messages and/or event site to ensure all digital content adheres to Firm digital, brand and accessibility standards.
Review QA reports in Siteimprove to ensure website content quality
Provide marketing survey support using Firm survey solution as required.
Pull basic data reports in Google Analytics
Track all projects and tasks within Marketing Central tracking system; proactively share progress updates with stakeholders.
Provide ad-hoc project assistance to Senior Manager, Marketing Ops marketing as needed.
Develop, maintain and optimize documentation (workflows, processes, procedures, etc.).
Utilize Firm collaboration platforms to collaborate with relevant colleagues and stakeholders.
Perform other duties as assigned.
Requirements
B2B marketing agency, or equivalent required; previous law firm experience a plus.
Experience with hands-on use of Vuture email marketing platform as well as InterAction CRM system is preferred.
Basic HTML coding and Photoshop skills.
Hands-on experience using a content management system (Sitecore a plus).
Experience working within a social media marketing platform a plus.
Ability to work in virtual teams and collaborate online is essential.
Strong attention to detail and ability to work effectively in a fast-paced environment.
Strong written and verbal English language communications skills.
Proficient in Microsoft Office, Microsoft Teams, Microsoft SharePoint or similar.
Experience with image editing application such as Photoshop required.
Experience with Google Analytics or similar a plus.
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