Analyst supporting IT efficiency at Desjardins Group through system and infrastructure operations. Responsible for analyzing, maintaining, and improving business solutions and IT rollouts.
Responsibilities
Support IT efficiency
Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers
Analyze and diagnose issues related to large-scale IT rollouts or upgrades
Respond to large-scale, highly complex development and correction requests
Provide opinions in accordance with your discipline's rules and recommend solutions to improve and optimize standards, policies and programs
Recommend implementation plans
Define the implementation strategy
Coach the team on analyzing business solutions to speed up delivery
Help clients define their needs with a detailed solution feasibility and design reflection process
Define functional requirements to inform decision-making on choosing appropriate IT solutions
Develop complex execution strategies, determine their scope and write procedures and guidelines
Analyze risks
Write highly complex reports and test cases, propose solutions and make recommendations
Serve as a specialist on how to implement recommendations
Oversee the implementation of action plans to address issues in accordance with rules and parameters
Requirements
Bachelor's degree in a related field
A minimum of six years of relevant experience
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Job title
Analyst, System and Infrastructure Operations, Maintenance and Development
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