Center Operations Manager overseeing health center operations and staff to ensure quality patient care. Responsible for managing daily operations and maintaining compliance with standards and procedures.
About the role
- Operations VAS Lead at Johnson & Johnson managing VAS operations for healthcare logistics. Leading cross-functional teams to improve supply chain efficiency and optimize operations.
Responsibilities
- Lead and optimize VAS operations (including outserting, kitting, rework, Bid & Tender, reshrink, and related activities) to meet customer needs and performance targets
- Enable new markets and product launches by setting up VAS requirements in a timely, standardized, and scalable way
- Collaborate across teams —Regional Planning, S&OP, EDC Operations, QA/QC, and Regulatory—to align capacity, materials, and timelines for predictable flows
- Facilitate weekly VAS reviews with Planning and Customer Service to quickly resolve issues that could impact customer commitments
- Supervise and coordinate component and consumable availability (labels, IFUs, cables, secondary packaging) using entitlement and kanban principles to prevent stock-outs
- Report weekly on VAS process and component management targets (e.g., labels, IFUs, cables, secondary packaging), ensuring targets are met and initiating continuous improvement actions to maintain and enhance performance
- Champion process excellence through LEAN, 5S, and other improvement methods to reduce waste, shorten lead times, and lower cost-to-serve
- Standardize and document VAS procedures to raise quality and reproducibility
- Lead or support approved, funded site projects that impact VAS operations
- Identify, assess and proactively mitigate risks across the supply chain
- Champion full compliance with all applicable laws, regulations and Johnson & Johnson policies
Requirements
- Master’s degree in Supply Chain, Logistics, Business, Finance or Engineering (or equivalent experience)
- 5+ years in manufacturing and/or logistics within the healthcare industry
- Shown people leadership and experience handling cross-functional teams
- Strong planning, scheduling and material-flow knowledge; LEAN and process-excellence experience is a plus
- Proficiency with ERP and planning tools; strong analytical skills and the ability to extract and interpret data
- Exceptional attention to detail, strong prioritization and organisational skills
- Excellent MS Office skills (Excel, PowerPoint, Outlook)
- Strong verbal and written communication; comfortable working across multiple functional levels and regions
- Fluent in English; basic proficiency in French
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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