Hybrid Senior Director, Customer Analytics

Posted 2 days ago

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About the role

  • Provide insights through data analysis to inform strategic planning and initiative prioritization
  • Improve growth within the analytics consulting space
  • Coach direct and indirect reports to identify solutions through data, analytics, and technology
  • Develop forecast for analytics advisory offering collaborating across multiple disciplines
  • Collaborate with cross-agency SMEs to identify opportunities for client-centric solutions
  • Create executive level presentations and analyses
  • Lead the development of multi-phased measurement and analytic roadmaps
  • Translate data into clear narratives across channels
  • Recommend insights for strategic and long-term planning
  • Provide expertise through articles, blogs, and events
  • Identify opportunities for cross-solutioning
  • Assess market trends and incorporate insights

Requirements

  • 15+ years experience in analytics, business consulting, data strategy, and strategic planning
  • 8+ years cross-team leadership over multiple strategic disciplines
  • Experience guiding and planning work products from technical and strategic teams
  • Experience translating ML/AI models and analytic projects to tactical and executional business action
  • Experience applying data and insights for storytelling and solution application
  • Experience translating ambiguous requests into tactical strategies
  • Experience managing both client and agency teams
  • Experience identifying client challenges and applying analytics-led strategies

Benefits

  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave

Job title

Senior Director, Customer Analytics

Job type

Experience level

Senior

Salary

$136,000 - $219,650 per year

Degree requirement

Bachelor's Degree

Location requirements

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