Senior Manager of Compliance overseeing compliance operations related to insurance regulations at Tokio Marine HCC. Leading a team to ensure adherence to regulatory standards and internal guidelines.
About the role
- Care Consultant leading mock CQC inspections and supporting care services in regulatory assessments. Improving care quality and compliance through expert feedback and actionable recommendations.
Responsibilities
- Conduct mock inspections across all CQC domains (Safe, Effective, Caring, Responsive, Well-led)
- Review policies, procedures, care plans, and compliance documentation
- Observe care delivery and interview staff and service users
- Provide detailed feedback and improvement recommendations
- Support services with action planning and readiness tracking
- Stay current with regulatory updates and sector best practices
Requirements
- Bachelor's degree in healthcare management, nursing, or a related field.
- Recent work experience within the last 5 years in a compliance/quality role within social care - Learning Disabilities, Autism Spectrum Disorders, Mental Health Conditions, Complex Care, Supported Living, Epilepsy, Dementia, Domiciliary Care, Elderly Care, Residential or Nursing Care, Local Authorities, Eating disorders, Sensory impairments (hearing, sight, multi-sensory), Long-term conditions (such as - neurological, respiratory, amongst others), Physical disabilities - Preferred.
- Minimum of 3 years' work experience as a current or ex-CQC inspector delivering quality management and regulatory compliance with UK health and social care – Desirable.
- In-depth knowledge of CQC regulations, KLOEs, MCP/OLM frameworks, and regulatory updates
- Hands-on experience with CQC/Care Inspectorate inspections, audits, and policy development.
- Exceptional report writing and stakeholder management skills
- Strong analytical skills, with the ability to interpret data and identify trends and patterns.
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders at all levels of an organization.
- Ability to organize work to deadlines.
- Proven ability to develop and implement quality improvement initiatives and drive organizational change.
- Access to own vehicle with full UK driving license
- DBS registered with the rolling update system
- Valid public liability and professional indemnity insurance policies
Benefits
- Regular touch points to discuss upcoming project opportunities, you’re always informed and never left waiting
- Prompt monthly invoice payments, no delays, no chasing
- Full expense policy, we reimburse fairly and transparently
- Tax benefits of self-employment, enjoy financial flexibility and control
- No long-term commitment, work when and how it suits you
- Flexible working arrangements, choose assignments that fit your lifestyle and availability
- Competitive rates. we value your expertise and reward it fairly
- Professional autonomy, deliver your work independently, backed by Delphi’s trusted reputation
- Access to Delphi’s Support Network, a full Multi-Disciplinary Team (MDT) offering clinical, non-clinical, HR, and compliance support
- Supportive consultant community, connect with peers, share insights, and grow together
- Ongoing development, stay sharp with updates on regulatory changes and opportunities to expand your consultancy profile
- Impactful work, help care providers improve outcomes, achieve compliance, and deliver exceptional care
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