Wealth Client Relationship Manager operationally leading advisory teams for high - net worth clients. Supporting financial goals and implementing financial plans in a collaborative environment.
About the role
- Account Manager working with restaurant partners in Manchester. Supporting business growth through effective account management and leveraging Deliveroo's technology and marketing campaigns.
Responsibilities
- Manage a portfolio of accounts through desk-based account management model
- Support the growth of partners through email, phone, online presentations and video calls
- Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform
- Liaise between your restaurants and our teams to ensure the delivery of our solutions according to our partner's needs
- Develop accounts to initiate and maintain favorable relationships with partners, coupled with driving positive outcomes for Deliveroo
- Execute campaigns to improve important performance metrics including customer outcomes, retention and order volume growth
- Drive engagement with Deliveroo's national and local marketing opportunities for restaurants
Requirements
- Track record in an account management or similar role
- Understand problems and get to the crux of an issue quickly, using data and without over-complicating
- The ability to remove barriers through creativity
- An excellent phone manner, and experience providing telephone support and selling to customers
- Enthusiastic about technology and keen to learn about all the ways in which our tech can help our partners excel
- Language skills - fluency in Italian & English
Benefits
- Health insurance
- Family support
- Financial perks
- Growth opportunities
- Time off allowances
- Relocation support
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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