Tire Service Advisor at Dealer Tire selling tires and providing excellent customer support. Inspecting vehicles and maintaining strong relationships with customers while achieving sales goals.
Responsibilities
Selling tires to customers on the service drive to exceed assigned sales goals
Inspecting customers’ cars on the service drive
Diagnosing tire-related problems, recommending service, and quoting prices
Assuring necessary repairs are completed as ordered and priced as quoted
Maintaining strong, effective relationships with customers and dealer personnel
Overseeing customer satisfaction and solving problems that arise
Completing monthly market analyses
Assisting in store operations (i.e. maintaining inventory, opening/closing the store, etc.)
Assisting dealership technicians to ensure service levels are maintained
Requirements
2+ years of tire service experience, preferably in a retail tire and service environment
Excellent verbal communication skills with strong customer service orientation
May be required to operate a motor vehicle
Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy
Proficient computer skills to include experience with MS Office and online order management applications.
Benefits
Medical, Dental, Vision insurance plus a 50% 401k match up to a 7% contribution rate
PTO eligible after 30 days
Additional perks of wellness programs
Annual tuition reimbursement between $2,500-$5,000
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