Customer Assistant at Embracon ensuring client satisfaction through welcome calls and data verification. Responsible for resolving sales information discrepancies and ensuring reliable data management.
About the role
- Sales Consultant managing the leasing program and client relationships in the automotive segment. Focused on enhancing and renewing contracts along with strategic sales alignment.
Responsibilities
- Commercial monitoring of the vehicle subscription program, with a focus on increasing and renewing contracts;
- Visits, training, customer service, sales support and meetings with the dealer network (DN) and business partners;
- Management of activity indicators and alignment of sales strategies with the dealer network (DN) and business partners;
- Monitoring of negotiations originating from the network together with the Fleet Outsourcing team and VWFS Relationship Managers;
- Management of dealer advanced inventory (DN): control, analysis, separation, adjustments, direction and follow-up;
- Internal follow-ups and handling of contracts: sending contracts, completed order integration, chassis/VIN linking, preparation through to delivery;
- Renewals: portfolio management and updates on ongoing negotiations;
- Guidance and assistance to dealers (DN) in the analysis/reanalysis of customer profiles and credit for prospective clients;
- Support and management of the Sales Incentive Program.
Requirements
- Bachelor's degree or equivalent;
- Familiarity with the geographic area of operation;
- Valid driver's license (Category B);
- Intermediate proficiency in Microsoft Office;
- Experience in the commercial/sales area within the automotive segment;
- Agility, sense of ownership, customer focus, sense of urgency, commitment, and strong relationship-building skills with the dealer network and internal teams.
Benefits
- Annual profit-sharing (PLR): recognition for your performance and the company's results;
- Meal and food vouchers;
- Health and dental insurance: coverage for you and your family;
- Transportation voucher;
- Professional development: access to a corporate learning platform;
- Discounted English courses;
- Rental Way: special conditions for vehicle subscriptions;
- Birthday day off: time off during your birthday week plus an extra meal voucher credit;
- Access to gyms and fitness activities via Wellhub;
- Good Card;
- Extended maternity and paternity leave;
- Work tools: company vehicle, laptop, corporate mobile phone and fuel allowance;
- And much more! Benefits that support your well-being and professional growth.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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