About the role

  • Account Coordinator supporting the account management team with local marketing and advertising operations. Managing client communication, meeting coordination, and supporting event activations.

Responsibilities

  • Coordinate and organize client meetings from venue coordination, meeting communication protocols, preparing meeting materials, day-of-meeting execution and other meeting preparation as directed from the Manager.
  • Manage formal email for scheduled client communications, tracking all communication needed to be sent from client communication email, drafting messages as needed, coordinating with all departments.
  • Ownership and coordination of internal and client status meeting invitations, documents, and communication.
  • Responsible for writing client conference reports as well as client meeting minutes from official client meetings, following protocols to communicate and approve minutes per client by laws.
  • Support the Media, Partnership, Brand Communication & Events teams of in-market event activations as needed.
  • Submits client surveys, forms, etc. as needed per client guidelines under review from Manager.
  • Support Merchandising team in developing restaurant merchandising guides and schematics, as well as uploading surveys and files per client guidelines.
  • Develop and distribute quarterly recap emails to client showcasing the recent work provided by the Agency.
  • Research and format client-friendly competitive reviews for quarterly distribution, research competitive deals, news, pricing as needed for internal purposes as needed.
  • Local, in-market travel to in-person client meetings, event activations, etc.
  • Assist with day-to-day operations of the department as directed by the Manager.

Requirements

  • Bachelor’s degree in marketing, Advertising, or related field from a four-year college or university.
  • Internship or prior experience a plus.
  • Strong organizational and time management skills: Ability to manage multiple tasks and prioritize effectively.
  • Attention to detail and client quality control.
  • Commitment to meeting deadlines, skilled in planning and scheduling tasks to ensure deadlines are met.
  • Ability to manage owned projects from initiation to completion.
  • Resourceful and proactive: Take initiative on designated projects and in instances where appropriate, think creatively, ability to problem-solve independently.
  • Showcase forward-thinking and thoughtful solutions to management team.
  • Strong communication and interpersonal skills, effectively communicate with clients, vendors, internal departments, and teams.
  • Adaptability Demonstrate ability to adapt quickly and effectively in a fast-paced setting where the workload may fluctuate.
  • Prioritize tasks, set realistic deadlines, and proactively communicate progress or concerns.
  • Teamwork Work collaboratively with cross-functional teams and execute tasks as accurately and on time on all projects.
  • Follow internal agency processes to ensure efficiency, effectiveness, and consistency.

Job title

Account Coordinator

Job type

Experience level

Mid levelSenior

Salary

$45,000 - $50,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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