Customer Success Manager at Conterra ensuring top strategic customers receive a white glove experience. Building relationships and engaging proactively to meet customer needs and challenges.
About the role
- CRM Management role at DataSmart Point Academy in Berlin, focusing on education in Data Analytics and Science while providing client support via various channels.
Responsibilities
- Pflege und Verwaltung des CRM-Systems
- Betreuung und Begleitung von Interessent:innen per Telefon, Video und E-Mail
- Beratung zu passenden Bildungsprogrammen
- Koordination von Studierenden und Terminen
- Unterstützung im Vertriebs- und Beratungsprozess
- Kommunikation mit Partner:innen, Unternehmen und Bildungseinrichtungen
Requirements
- Deutschkenntnisse auf mindestens C1-Niveau
- Erfahrung in Verwaltung, Beratung, Vertrieb oder Koordination
- Sicherer Umgang mit CRM-Systemen
- Professionelles Auftreten und gute Kommunikationsfähigkeiten
- Strukturierte, selbstständige Arbeitsweise
- Interesse an Bildung, Daten und Qualität
Benefits
- Flexible Arbeitszeiten
- Remote-Option
- Eigenverantwortliches Arbeiten
- Praxisnahe Aufgaben im Data-Umfeld
- Team mit hohem Qualitätsanspruch und Fokus auf Weiterentwicklung
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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