Customer Success Manager at Conterra ensuring top strategic customers receive a white glove experience. Building relationships and engaging proactively to meet customer needs and challenges.
About the role
- Manage and maintain the CRM system while supporting students in their educational journey at DataSmart Point Academy. Collaborate with partners and contribute to the sales and consulting process.
Responsibilities
- Maintain and manage the CRM system
- Support and guide prospective students via phone, video and email
- Advise on suitable educational programs
- Coordinate students and schedule appointments
- Support the sales and consulting process
- Communicate with partners, companies and educational institutions
Requirements
- German language skills at a minimum C1 level
- Experience in administration, consulting, sales or coordination
- Confident use of CRM systems
- Professional demeanor and strong communication skills
- Structured, independent working style
- Interest in education, data and quality
Benefits
- Flexible working hours
- Remote option
- Autonomous work with responsibility
- Practical tasks in a data-focused environment
- A team with high quality standards and a focus on development
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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