Customer Care Representative facilitating order processing and client relations in the EMEA region. Collaborating with teams to enhance customer satisfaction and streamline operational efficiency.
Responsibilities
Act as the main contact for customer orders in the EMEA region
Check incoming orders for accuracy, including pricing, delivery terms, and product availability
Coordinate with our global manufacturing sites to ensure timely delivery
Confirm orders, answer customer questions, and provide updates
Support internal teams and external sales with all aspects of order processing
Requirements
Strong communication skills and a service-oriented mindset
Ability to work independently while being a great team player
Organized, adaptable, and comfortable working under pressure
Experience with SAP (including EDI) and MS Office tools
Excellent English skills; other European languages are a plus
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