Head of Retail Business Development at CYBEX enhancing customer experience and implementing innovative retail solutions. Leading a global team in driving brand positioning and market analysis.
Responsibilities
Ensure an outstanding customer experience across the entire customer journey to increase satisfaction, brand loyalty and conversion rates
Continuously develop our retail concept and implement innovative solutions that drive demand and customer satisfaction
Create and maintain a retail development roadmap to ensure sustainable quantitative and qualitative growth
Initiate, lead and manage the rollout of new retail features and a scalable infrastructure in close collaboration with digital and operations teams
Empower the retail team to achieve excellence through clear guidance, appropriate tools and transparent targets
Work closely with product management and brand marketing to strengthen brand positioning, awareness and retail appeal
Analyze consumer and market data to enable fact-based decisions and strategic improvements
Lead the annual planning process and ensure the achievement of agreed targets across all retail initiatives
Operate in an international environment with global responsibilities and ensure smooth cross-functional collaboration and communication
Requirements
Several years of relevant experience in retail management with a focus on expansion and growth
Strong analytical skills to interpret market data and identify growth opportunities
Excellent communication and collaboration skills for cross-functional teamwork and building strong stakeholder relationships
Proven track record of store openings and expansions
Strong project management skills with the ability to manage multiple projects and deadlines simultaneously
Extensive knowledge of the retail fashion industry, including consumer trends, the competitive landscape and regulatory requirements
Willingness to travel to support expansion projects
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