Resource Manager driving operational excellence across EMEA for Croud, a global digital marketing agency. Ensuring effective resource management and team wellbeing through data - driven decision making.
About the role
- Field Case Manager Registered Nurse coordinating care for dually eligible Medicare and Medicaid members in Southeast Michigan. Developing proactive care plans and collaborating with healthcare providers for member wellness.
Responsibilities
- Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness
- Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits
- Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning
- Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality
- Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members
- Collaborates with supervisor and other key stakeholders in the member's healthcare in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences
- Utilizes case management processes in compliance with regulatory and company policies and procedures
- Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation
Requirements
- Minimum 3+ years clinical practical experience as a Registered Nurse (RN)
- Must have active and unrestricted Michigan RN licensure
- Must be willing and able to travel up to 25%-50% of the time in Wayne and Macomb Counties
- Reliable transportation required
- Mileage is reimbursed per our company expense reimbursement policy
- Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint
- Effective computer skills including navigating multiple systems and keyboarding
- Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
- Excellent analytical and problem-solving skills
- Effective communications, organizational, and interpersonal skills
- Ability to work independently
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation, and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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Resource Manager driving operational excellence across the EMEA agency for a digital marketing firm. Ensuring resource levels are appropriate and optimizing resource management strategies for client needs.
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