Customer Care Representative at Pinnacle Propane ensuring satisfactory service to customers while handling daily front - office activities. Collaborating with the Customer Care Supervisor for efficient administrative tasks.
CP
Onsite Large Animal Customer Service Representative
Posted 4 days ago
About the role
- Customer Service Representative joining the Large Animal Reception team at Quakertown Veterinary Clinic. Providing support and service for pet owners, including horses and farm animals.
Responsibilities
- Answer telephones and place calls quickly, efficiently and in a professional and friendly manner
- Respond to inquiries and provide information about products and services
- Greet clients, enter or update client and pet information into the practice computer system
- Schedule appointments and check clients in/out for appointments and services
- Prepare client invoices and obtain payment for services
- General clerical duties, such as filing documents, checking and sending mail and email, and maintaining client records
- Filing and processing state paperwork
Requirements
- Previous experience in customer service, sales, or other related fields required
- Ability to build rapport with clients
- Ability to prioritize tasks and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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Customer Care Representative handling day - to - day front - office activities at Pinnacle Propane. Providing customer service and resolving inquiries while maintaining efficient administrative activities.
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