Care Management Extender responsible for engaging community partners and supporting families with health care navigation. Provides outreach, advocacy, and coordination of services within North Carolina.
Responsibilities
Engage in general outreach, engagement, and follow-up with members and their caregivers and families to support care management efforts.
Support care managers as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems.
Coordinate services and appointments, such as wellness reminders and arranging transportation.
Assist the care manager in assessing and addressing unmet health-related needs.
Requirements
Requires a HS diploma or equivalent and a minimum of 2 years of related experience; or any combination of education and experience, which would provide an equivalent background
Preferred Qualifications: Lived experience that provides valuable insights into navigating similar challenges is a must!
Peer Support Certification is preferred.
Excellent skills in maintaining professionalism and effective communication when interacting with individuals, providers, and stakeholders.
Skilled in articulating ideas clearly and concisely, both verbally and in writing.
Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families.
Strong capacity to collaborate effectively within a team environment and follow guidance from the Care Manager and the Care Management department.
Benefits
Health insurance
Paid holidays
Paid Time Off
Incentive bonus programs
401(k) + match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Job title
Care Management Extender – Peer Support Specialist
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