Customer Service Representative providing customer support through various channels in the Angeles Pampanga office. Handling inquiries and ensuring customer satisfaction in a fun workplace environment.
CP
Onsite Customer Service Representative
Posted 31 minutes ago
About the role
- Customer Service Representative at Westfield Veterinary Group providing client-oriented support. Assisting with patient check-ins, communication, and ensuring a professional work environment.
Responsibilities
- Greet clients and pets in a prompt, courteous and helpful manner
- Check out patients, print invoices, and receive/apply payment
- Ensure work and reception area is kept clean and professional at all times
- Answer phone calls and relay information to the appropriate party
- Assist client at times of euthanasia by rooming patients, preparing paperwork and taking payments
- Keep food and merchandise shelves stocked
- Drawer reconciliation
- End of day deposits
- Complete all other tasks assigned
Requirements
- Above and beyond customer service skills and a positive attitude
- Excellent written and oral communication skills
- The ability to deal with fast paced and stressful situations
- Comfort with and knowledge of computer and internet skills as well as veterinary terms/procedures
- Strong critical thinking, problem-solving, and decision-making skills
- 1 year of customer service experience (Required)
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Pet Perks
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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