Account Manager fostering strong client relationships and resolving issues at GXO. Responsible for handling domestic and international customer interactions and continuously improving quality systems.
About the role
- Account Manager responsible for full-cycle SaaS sales in logistics. Drive customer acquisition and build partnerships while collaborating with sales teams.
Responsibilities
- Generate pipeline through outbound prospecting and inbound lead qualification
- Run discovery sessions to understand customer challenges and business goals
- Deliver compelling, tailored demos of the CtrlChain platform
- Build value-driven proposals based on ROI, efficiency gains, and operational impact
- Negotiate and close SaaS deals
- Consistently meet or exceed commercial targets
- Manage a commercial SaaS customer portfolio
- Identify and close upsell and cross-sell opportunities
- Stay engaged with customers to identify key commercial moments
- Collaborate closely with Sales and join customer/prospect meetings
- Work with onboarding/implementation colleagues to ensure a smooth handover after close
- Share market and customer insights with Product and Marketing
- Maintain accurate pipeline, forecasts, and activity reporting in CRM
Requirements
- Have at least 1 year of experience in SaaS or B2B sales (Account Executive, BDM, AM, or similar).
- Have a proven experience owning full-cycle sales (prospecting, discovery, demo, negotiation, close).
- Are fluent in Dutch and professional in English.
- Are commercially driven, structured, and comfortable closing deals.
- Are able to translate complex software into clear business value.
- Have knowledge of CRM tools such as HubSpot.
- Bonus: experience in logistics, transport, or supply chain
Benefits
- A true SaaS sales role, owned by Customer Success
- Full responsibility across the sales cycle
- Close collaboration with Sales, without losing ownership
- High-impact role in a fast-growing European SaaS scale-up
- 26 vacation days.
- Fully paid pension plan and travel allowance.
- Free daily office lunches.
- Gym membership and regular team events.
- The chance to work with modern, cutting-edge SaaS technologies.
- A collaborative, empowering culture where ideas and ownership matter.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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