Customer Service Representative providing support to National Sales customers through inbound and outbound communications. Processing orders and resolving inquiries while supporting food distribution operations.
CD
Onsite Administrativo Atención al Cliente
Posted 2 days ago
About the role
- Administrative role in customer service focusing on maintaining customer relationships and overseeing post-sale operations at Crown Spain.
Responsibilities
- Su misión principal será construir y mantener una relación sólida y duradera con los clientes, asegurando al mismo tiempo el cumplimiento de los objetivos de la delegación en relación con las órdenes de trabajo de postventa.
- Atención de llamadas de los clientes de Crown así como de los Técnicos de Servicio.
- Planificación de la ruta y de las averías y supervisión de los tiempos de trabajo de los técnicos.
- Facturación de servicios y/o recambios o piezas.
- Creación de órdenes de trabajo diarias.
- Elaboración diaria de la pizarra de seguimiento del estado de los trabajos de la delegación.
- Mantenimiento de registros y archivos.
- Dar soporte necesario a las peticiones de información de otros departamentos.
Requirements
- Experiencia previa en tareas administrativas y de atención al cliente por teléfono, en empresas de maquinaria o servicios de postventa.
- Que seas una persona organizada y que trabajes al detalle.
- Dominio de ofimática (Excel) y programas ERPS internos.
- Valorable inglés.
Benefits
- Jornada completa: de 8:00h a 17:30h de lunes a jueves y viernes de 8:00 a 14:00h
- Posición estable y desarrollo de carrera.
- Formación continua.
- Salario: en función de valía y experiencia aportada.
- Incorporación inmediata.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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