Operations Customer Expert providing customer service in Saarbrücken, Germany. Handling customer inquiries and managing complaints with a focus on service orientation.
CI
Hybrid Customer Service Representative, Italian, Spanish, English – Part-Time
Posted 3 weeks ago
About the role
- Customer Service Representative delivering exceptional customer experiences in various languages for a global leader in household and healthcare products. Working in a hybrid model with flexible hours and a supportive environment.
Responsibilities
- Customer Support: Provide top-notch support to customers through various channels (phone, email, chat, social media) by addressing inquiries, resolving issues, and offering tailored solutions.
- Product Knowledge: Develop a deep understanding of our product range to accurately answer questions and assist customers effectively.
- Problem-Solving: Analyse customer concerns, identify root causes, and implement effective solutions to ensure customer satisfaction.
- Brand Advocacy: Promote our brand values and foster positive customer experiences through every interaction.
Requirements
- Language Proficiency: Fluency in Italian & Spanish with excellent written and verbal communication skills.
- English Language Skills: Strong English language proficiency (written and spoken).
- Customer Focus: A genuine passion for helping people and delivering exceptional customer service.
- Empathy: The ability to understand and respond to customer needs with empathy and compassion.
- Organisational Skills: Strong attention to detail and the ability to manage multiple tasks efficiently.
- Problem-Solving: A proactive approach to problem-solving and a commitment to finding innovative solutions.
Benefits
- Start Date: 9th January 2026.
- Hours: 20 hours/week.
- Work Schedule: Monday to Friday from 10:00 am to 2:00 pm.
- Salary: €9,279 gross per year.
- Holidays: 24 working holidays (pro-rata).
- Work Model: Hybrid (6 days per month at the office).
- Training: Monday to Friday - 10:00 am to 2:00 pm - 3 weeks of training.
- Office Location: Barcelona (La Sagrera).
- Career Growth: Ongoing training and development.
- Well-being Support: Confidential counselling and resources.
- Perks & Discounts: Exclusive offers and rewards.
- Health Benefits: Discounted health insurance.
- Skill Development: LinkedIn learning and certifications.
- Referral Program: Bring a friend and get a referral bonus.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Sales Support Representative collaborating with Sales team at RNDC. Responsible for assisting customers, maintaining displays, and managing inventory.
Sales Support Representative at RNDC, collaborating with sales team to manage order delivery and customer support. Building strong relationships and ensuring effective merchandising in the wine and spirits industry.
System Support Specialist responsible for troubleshooting and supporting Policy Administration Systems. Collaborating with underwriting and finance teams in an insurance organization environment.
Customer Service Rep managing order processing and resolving issues for East Region. Collaborating with internal teams to ensure customer satisfaction and operational excellence.
Customer Service Rep/Agent managing customer inquiries and order processing for Bridgestone in Poznań. Collaborating with internal teams to ensure satisfaction and operational excellence.
Customer Service Representative acting as first point of contact for customers at Bridgestone. Managing order processing and resolving customer issues while collaborating with internal teams.
Customer Service Specialist ensuring customer satisfaction through effective sales order management and collaboration within a multinational context. Contributing to process improvement in corporate sales operations.
Customer Service Manager responsible for day - to - day running of the customer service department at Coles Supermarket. Leading a team to maintain service standards and engage with the community.
Mitarbeiter:in im Kundenservice bei EVI Energieversorgung Hildesheim. Verantwortung für Kundenansprache, Auf - und Ausbau von Kundenkontakten und Bearbeitung von Anfragen.