Customer Service Agent providing support to healthcare clients in Berlin. Responsible for client inquiries and CRM data entry in a hybrid work setting.
EK
Onsite Customer Service Representative
Posted 11 hours ago
About the role
- Mitarbeiter:in im Kundenservice bei EVI Energieversorgung Hildesheim. Verantwortung für Kundenansprache, Auf- und Ausbau von Kundenkontakten und Bearbeitung von Anfragen.
Responsibilities
- Proactive customer outreach and support in the customer center
- Establishing new customer contacts
- Handling customer inquiries
- Preparing quotations
- Maintaining master data in CRM and billing systems
- Participation in projects and campaigns
Requirements
- Completed vocational training in a commercial/business field
- Experience in customer service and sales
- Strong service and customer orientation
- Enjoy working in direct contact with customers
- Good verbal and written communication skills
- Proficient in MS Office
- Knowledge of the billing system kVASy is an advantage
Benefits
- Company sports groups
- Hansefit membership
- Health days
- A variety of preventive care offerings
- Occupational health management
- Ergonomic workstations
- Canteen with fresh, balanced meals
- 30 days of vacation
- Days off on Christmas Eve and New Year's Eve
- Over 400 training courses on a digital learning platform
- Employee bonuses and discounts via a corporate benefits portal
- JobRad (company bike) and subsidy for the Deutschlandticket
- Capital-forming benefits (employer savings contributions)
- Pension scheme under collective agreement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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