Hybrid Finance Support Specialist I

at Cox Enterprises

• Job title: Finance Support Specialist I
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $17 - $25 per hour
• Degree requirement: High School Diploma
• Tech skills: Oracle
• Location requirements: Hybrid, Atlanta, United States

About the role

• Finance Support Specialist I focusing on high-volume transactional work for Cox Automotive. Responsible for accurate posting of charges and ordering of parts and services.

Responsibilities

• Execute high-volume transactional posting of charges and orders for parts and services in accordance with established procedures.
• Ensure transactions are processed accurately, completely, and within defined SLAs.
• Validate documentation completeness to support posting and audit requirements.
• Respond to routine audit requests, corrections, and standard adjustments.
• Maintain high accuracy to reduce rework and revenue leakage.
• Follow documented SOPs, job aids, and work instructions.
• Escalate exceptions and system issues per guidelines.
• Support basic data gathering and verification.
• Meet productivity and quality expectations tied to volume and accuracy.
• Demonstrate a commitment to outstanding customer service to Cox Automotive business operations.

Requirements

• High School Diploma/GED.
• Generally, less than 2 years of experience.
• Experience working in a team environment.
• Demonstrated experience working in a fast-paced environment under tight deadlines.
• Demonstrated experience partnering with both internal and external customers.
• Demonstrated communication capabilities with key stakeholders.
• Excellent oral and written communication required.
• Ability to work a flexible schedule.
• Ability to support business-driven schedules, including occasional weekend/holiday coverage and extended hours as required by auction cycles and client needs.
• Ability to work onsite at Cox/Manheim locations when requested for business needs.
• Effective organizational skills.
• Strong interpersonal and customer service skills.
• Strong organizational and analytical skills.
• High degree of accuracy and attention to detail.
• Strong computer skills and proficient use of Outlook, Excel, Word.
• Strong knowledge of Oracle Financials.
• Proven ability to work with all levels in the organization.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))