Senior Campaign Account Support Specialist leading DM, DTP, DTR programs, coaching account managers. Managing operational workstreams for biopharma clients at Amplity.
About the role
- Senior Campaign Account Support Specialist leading print intake and fulfillment for consumer and HCP programs. Manage operations, direct mail, brand initiatives, and vendor relations in a supportive culture.
Responsibilities
- Team lead and primary decision-maker for print intake and fulfillment across consumer and HCP programs.
- Manage direct mail programs, HCP initiatives, brand meetings, and vendor operations.
- Manage print/field asset needs for mailings, RM programs, and adherence programs.
- Primary POC for channel print distribution and quantity planning.
- Lead brand strategy, operations, launch meetings.
- Oversee implementations, vendor operations, and post‑launch reporting.
- Collaborate with agencies to deploy templated assets.
- Ensure compliance (FUSE, FDA submissions, 48‑hr PI, state laws).
- Produce metrics, WPDs, operational reports.
- Liaise with IT, Knipper, CRM teams, and distribution partners.
Requirements
- BA/BS or equivalent
- 10+ years fulfillment operations experience
- Experience leading 3+ implementations simultaneously
- High attention to detail
- Collaboration
- Compliance rigor
- Stakeholder communication
Benefits
- Competitive compensation
- Comprehensive benefits packages tailored to your role + location
- A supportive culture that fuels your soul + feeds your spirit
- A primarily remote work model for better work-life balance
- A diverse, equitable + inclusive workplace, so you can be your best self
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Representative at Bonfe creating exceptional customer experiences using a top - notch system. Handling inbound and outbound calls to deliver meaningful interactions in a family - driven company.
Talent Manager responsible for developing business with clients in administrative and customer support sectors. Recruiting skilled professionals and managing client relations for successful engagements.
VP - Customer Experience & Research leading Payments customer experience strategy at U.S. Bank. Collaborating to translate insights into meaningful improvements across product and customer experience.
Customer Care Team Leader responsible for complaint resolution for SMB customers in Slovakia. Leading a team, improving customer experience, and maintaining ISO standards.
Support role in customer hotline and software assistance at GRÜN Software Group. Engaging with customers and providing reliable software support in a team - oriented environment.
Support representative assisting customers with their software solutions at GRÜN Software Group. Responsibilities include installation, troubleshooting, and customer support in Endingen.
Customer Service Representative assisting customers with U - Haul products and services. Great team environment with opportunities for professional growth and development.
Customer Service Representative maintaining workflow by coordinating warehouse duties, assisting managers, and fulfilling orders in logistics operations. Supportive work environment improving productivity and dedication.
Operations Support Specialist assisting the operations team providing administrative support while working with SAP, Excel, and management roles. Contributing to operational programs and data management in Middletown facility.